Skip to content
MCIT Talk to us

Services Tailored Consulting

IT direction and management

Your IT following the direction of your business, not just fighting fires.

We take on the direction of your IT with the client's interest always as the priority: IT evolution plans aligned with your business vision, and a fast, agile response to day-to-day needs.

IT direction and management

Many companies have IT that only responds to immediate needs. Each decision makes sense on its own, but together they lead nowhere. We play the role of IT director: we look at where the business wants to go and design the IT evolution plan to get it there.

That does not make us slow. We respond to needs quickly and with agility, but every response takes the agreed direction into account, so that what is solved today does not have to be undone tomorrow. The client's interest always comes first, including in the choice of technologies and suppliers.

What it includes

  • IT evolution plan aligned with the business vision
  • Priorities set with the company's management
  • Fast, agile response, always in the same direction
  • Technologies and suppliers chosen in the client's interest

Where it fits in the method

It is the common thread of Tailored: the direction that gives meaning to every step of Consulting, Dev and Training.

Phase 01 · Tailored Consulting

SGIT

Where it lives in SGIT

SGIT is the integrated management system every client has in the client area. This is where this service is recorded:

Projects and tasks

Projects and tasks

Status, deadlines, hours and progress for every project, with its tasks and Gantt chart.

Technical documentation and network diagrams

Technical documentation and network diagrams

Ticketing

Ticketing

Support requests with conversation, files, urgency and status. You always know where each request stands and how long it took.

The images show the demo company ACME, with fictitious data.

Explore the client area

Need technology made to measure?

A thirty-minute conversation is usually enough to see whether we are the right fit for you.

Talk to us