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Services Tailored Training

Training and tool adoption

A new tool is only worth it if people use it.

Hands-on training and follow-up in the first few weeks of every new system, from Microsoft 365 to bespoke applications.

Training and tool adoption

Every implementation comes with training for the people who will use it: short sessions by role, simple guides and a follow-up period in which we stay close at hand for day-to-day questions.

We measure adoption, talk to people and adjust. What we hear in training goes back into improving the next version.

What it includes

  • Short sessions by role
  • Support guides and videos
  • Follow-up in the first few weeks
  • Measuring adoption

Where it fits in the method

It closes every Tailored Dev project, and what is learned here goes back to Tailored Consulting.

Phase 03 · Tailored Training

SGIT

Where it lives in SGIT

SGIT is the integrated management system every client has in the client area. This is where this service is recorded:

Projects and tasks

Projects and tasks

Status, deadlines, hours and progress for every project, with its tasks and Gantt chart.

Ticketing

Ticketing

Support requests with conversation, files, urgency and status. You always know where each request stands and how long it took.

Technical documentation and network diagrams

Technical documentation and network diagrams

The images show the demo company ACME, with fictitious data.

Explore the client area

Need technology made to measure?

A thirty-minute conversation is usually enough to see whether we are the right fit for you.

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